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How to Do the Online Festival

Whether you've visited the GSFF Online hub before or not, here are some general guidelines to help you navigate the hub and make the most of it.


The hub will be open from midday on Wednesday 23 March to midnight on Sunday 27 March. Once you have bought a pass by clicking the button on the Online page, you can always return to the hub by clicking the same button and logging in, or by following the link in your confirmation email. 

Once in the hub, scroll down to see every available programme. Click on each programme for further information, including synopses and content notes. You can watch any available programme by clicking the large yellow PLAY button. Alternatively you can watch individual films within that programme by clicking the small PLAY button under the film's synopsis.

On clicking PLAY you will be taken to the hub player. There is a Full Screen button in the top right corner, and a Back button in the top left corner, which returns you to the programme page. To exit Full Screen press the Esc key on your keyboard.

All online programmes are available to view on demand for the duration of the festival. That means you can select individual films or whole programmes whenever you like. 

The Bill Douglas Award competition screens with short pre-recorded Q&As following most films. You can skip past the Q&As if you prefer.


All films in the Scottish Competition and the Bill Douglas Award competition are eligible for audience awards. You have the opportunity to vote for the films in a particular programme once you have watched that programme in its entirety, either in one sitting or by viewing individual films over several days.

Once the voting is unlocked you can click on the programme and follow the link to vote. Please grade each film individually: 1 = lowest score, 5 = highest score.


There will be two livestreamed discussions on Saturday 26 March, Storytelling: The Writer-Producer Relationship at 11.30 and Storytelling: Screenwriting vs. Screen Writing at 14.00.

You can either access these discussions live via our Facebook and YouTube pages, or view them on the hub. We welcome comments and questions at all of these sessions. If following on Facebook or YouTube you can add your questions in the comments box. If following on the hub, you can send a tweet to @GlasgowShort or email us at


Captions for D/deaf and Hard-of-Hearing audiences are available for all of our online screenings. The captions are on by default, and can be turned off for individual films, although please note that for foreign language films the captions may be the only form of English language subtitle.


We are extremely grateful to everyone who has bought a ticket at any price. As a small arts charity, any support we receive makes a big difference. If you would like to make a further gift, we welcome donations of any amount, at any time, via our JustGiving page. Thank you so much for anything you can offer.


We hope the above covers any questions you have, but if you are experiencing any issues, please check our Technical Support page or email us at and we will get back to you as soon as possible.

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