Image for Store Policy


Store Policy


Lea begins a summer job as a cashier in a large supermarket chain. In an empty and cold environment, she soon discovers the underlying violence of the work place.

The customers are invisible but it’s the cashiers who take measures not to disappear. Against their uniforms they wear large, bright earrings that tell us - better than their name tags do - that they are Clara, Fatoutamata, Aline, Virginie, Nour. On the supermarket floor a pair of earrings can look like an act of rebellion, as can a laugh, a knowing glance, a misplaced stool and any deviation from the script. 

Lea is the new girl and has the diligent air of an overachiever who’s only passing through. When the team supervisor, Eric, calls her name, Lea jumps. Eric is a man most comfortable teaching and preaching in slogans, even when not wishing customers a ‘great day’ on behalf of Store Plus: "The sun is shining," he tells the women as they don their lilac tunics, "the birds are singing."

When a pool of dark ominous red spreads across the icing-white floor of Store Plus, Eric can only call first for a cleaner, second for an ambulance and to the waiting line of customers chirrup, "Please go to another till. And have a wonderful day."

Oriana Franceschi

Director filmography: Parades / Fabula Rasa (2017), Totems (2014), Leçon de ténèbres / The Quartet (2010)


  • Director Sarah Arnold
  • Country France
  • Year 2020
  • Duration 17 min
  • UK Premiere


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